Refund Policy
Fair and transparent refund process for our students
Our Promise to You
We stand behind the quality of our Quran teaching services. If you're not satisfied, we'll make it right with our comprehensive refund policy.
Refund Policy Overview
Our refund policy is based on your monthly fees and designed to be fair and transparent. We want you to feel confident when joining our Quran learning community.
100% Refund Guarantee
If you have paid the fees in advance and need to discontinue for any reason, you will receive a 100% refund within 7 working days.
Prorated Refunds
If you stop in the middle of your subscription due to any issue, you will receive the money that we owe you based on unused classes.
Quick Processing
All approved refunds are processed within 7 working days using your original payment method.
Detailed Refund Terms
1. Full Advance Payment Refunds
If you have paid your monthly fees in advance and need to cancel your enrollment before classes begin or within the first week, you are eligible for a 100% refund with no questions asked.
2. Mid-Month Cancellations
Should you need to discontinue your classes in the middle of your billing cycle due to any reason including:
- Personal circumstances
- Scheduling conflicts
- Dissatisfaction with teaching quality
- Technical difficulties
- Any other valid reason
You will receive a prorated refund for the remaining unused classes.
3. Free Trial Period
Our one-week free trial allows you to experience our teaching quality without any financial commitment. No charges apply during the trial period.
How to Request a Refund
Requesting a refund is simple and straightforward. You can contact us through any of the following methods:
Email Support
Send us an email at laiba.sajid4466@gmail.com with your refund request and student details.
Message us directly on WhatsApp at +44 7400 363736 for immediate assistance.
Social Media
Reach out to us through our social media channels for quick support and refund processing.
Refund Processing Timeline
Request Submission
Submit your refund request through email, WhatsApp, or social media
Day 1Review & Approval
Our team reviews your request and confirms eligibility
Days 1-2Processing
Refund is processed through your original payment method
Days 3-5Completion
Refund appears in your account (bank processing time may vary)
Within 7 working daysImportant Information
No Hidden Fees
We do not charge any processing fees for refunds. You receive the full amount you're entitled to.
Payment Method
Refunds are processed using the same payment method used for the original transaction.
Working Days
Processing time refers to business days (Monday-Friday). Weekends and holidays may extend the timeline.
Why Choose Best Quran Reading?
Our transparent refund policy reflects our commitment to student satisfaction and trust. Here's why thousands of students worldwide choose us:
Qualified Teachers
Certified instructors with years of teaching experience
Flexible Scheduling
Classes available 24/7 to accommodate your timezone
Modern Technology
Latest online teaching tools and interactive platforms
Student-Centered
Personalized learning approach for each student
Contact Our Support Team
If you have any questions about our refund policy or need assistance with a refund request, our friendly support team is here to help.
Email: laiba.sajid4466@gmail.com
Phone: +44 7400 363736
WhatsApp: +44 7400 363736
Support Hours: Available 24/7